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IBM Off Campus Drive 2018 | B.E/B.Tech/Any Degree | 2016/2017/2018 Batch | 12 May 2018


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IBM Off Campus Drive 2018 | B.E/B.Tech/Any Degree | 2016/2017/2018 Batch | 12 May 2018

IBM Off Campus drive scheduled for the role of  Technical Support Associate for 2016/2017/2018 batch graduates.Go through the advertisement in our site and apply.

IBM Recruitment Details:

Job Role Technical Support Associate
Qualification B.E/B.Tech/Any Degree
Batch 2016/2017/2018
Venue Date  12 May 2018
Venue Location Hyderabad
Job Location Hyderabad

About IBM :

IBM has continually shifted its business mix by commoditizing markets focusing on higher-value, more profitable markets. This includes spinning off printer manufacturer Lexmark in 1991 and selling off its personal computer (ThinkPad/ThinkCentre) and x86-based server businesses to Lenovo (2005 and 2014, respectively), and acquiring companies such as PwC Consulting (2002), SPSS (2009), and The Weather Company (2016). Also in 2014, IBM announced that it would go “fabless”, continuing to design semiconductors, but offloading manufacturing to GlobalFoundries.

Name of the post:

IBM Recruitment 2018 for Project Technical Support Associate Job Posts

Educational Qualification IBM :

  • Any Graduates (10+2+3) Post Graduates, Diploma Holders (10+2+3)
  • 2018, 2017 and 2016 Pass outs (with no backlogs)
  • No Percentage cut off

Mandatory Skills

  • Strong computer skills
  • Excellent customer service orientation
  • Neutral accent

Additional Information:

  • Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening, night and graveyard shifts. Project works 24×7 in various shifts and can vary depending on geographies supported
  • Candidate should not have any backlogs in order to qualify for interview and selection process

Job Description:

  • Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • Perform problem cause analysis
  • Resolve routine customer problem
  • Ability to Identify Opportunity & Implement Process Improvements
  • Ability to meet a set of defined account agent productivity measurements

What you’ll do:

The job will require you to handle inbound calls/emails/chats regarding technical issues for end users –

  • Remote Infrastructure support delivery
  • Perform problem cause analysis
  • Resolve routine customer problem on timely basis

Pay scale:

The salary paid for the post is as per the norms.

How to apply IBM :

All interested and eligible candidates can attend the drive in following venue on 12 May 2018-9.30 A.M.

Mode of selection:

  • Initial screening and assessment of communication skills (In Person)
  • Voice & Accent assessment (Telephonic or In-Person)
  • Technical Interview (Telephonic or In-Person)

Documents to be carried for the event (original & one set of photocopies):

  • Resume
  • Education all year mark sheets for the highest degree attained / pursuing
  • Education degree certificate (if course is completed)
  • Government-issued photo ID card
  • If currently employed: Offer letter or Latest revision Letter and last 3 months salary slips
  • Valid Indian work permit (if applicable)

Venue Details:

Indoor Auditorium,
Guru Nanak Institutions,
Hyderabad-501506

Application fee for IBM :

  • The application fee is not applicable to apply for the job.

For more Jobs CLICK HERE

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